Check-in and Check-out: Register arriving guests, verify identification and reservations via the Property Management System (PMS), assign rooms, issue key cards, and process final departure payments. [1, 2, 3]
Reservations Management: Handle incoming room bookings, modifications, cancellations, and special requests through phone, email, or online portals. [1]
Guest Services and Concierge: Provide local area information, book tours or tickets, handle mail, and manage special VIP requests. [1, 2]
Communications: Operate switchboards, route phone calls, and manage wake-up calls. [1, 2]
Department Coordination: Liaise with housekeeping to confirm room readiness and with maintenance to resolve any facility issues. [1, 2]
Night Audit: Reconcile daily financial transactions, balance accounts, and generate occupancy and sales reports during the night shift.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Office Hotel Rishikesh
🏢 DLS Hotels
📍 Rishikesh
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