Position: Customer Support Executive
Location: Sector 68, Mohali
Experience: 6 months to 3 years
Salary: 15k to 25k
Customer Support Executive
About the Role
We're looking for a friendly, confident Customer Support Executive to become an expert on our EdTech platform, GoEdukify.
This is not a target-based sales role.
Key Responsibilities
1. Help Edukify clients use the platform smoothly.
2. Reply to queries on call, chat and email.
3. Guide setup of logo, courses, sign-up and payments.
4. Solve easy issues; escalate technical ones to the tech team.
5. Comfortable using apps/software (product training given).
6. Explicit, polite communication and patience.