CRM Executive

Company: Gallery Silver Scapes (GSS)
Location: Current Delhi
Job Type: Full-time | Work from Office

Gallery Silver Scapes is looking for a proactive and detail-oriented CRM Executive to manage customer relationships, maintain accurate client databases, and support the Sales and Marketing teams through effective lead management and follow-ups.

The ideal candidate should have excellent communication and organizational skills, along with the ability to manage customer data and ensure timely follow-ups.

Key Responsibilities
Manage and update customer, client, and lead information in the CRM system.
Maintain accurate records of client interactions, enquiries, follow-ups, and sales status.
Coordinate with the Sales and Marketing teams for lead allocation and tracking.
Ensure timely follow-ups with prospective and existing clients.
Monitor the sales pipeline and update lead status regularly.
Assist in client communication through calls, emails, and WhatsApp.
Prepare daily, weekly, and monthly CRM and lead reports.
Maintain data accuracy and ensure proper documentation of customer information.
Identify prospects for customer engagement, retention,



and relationship building.
Support the management team with CRM insights and performance reports.

Requirements
Bachelor's or Master's degree in Mass Communication, English, Marketing, Business Administration, or a related field.
Excellent written and verbal communication skills.
Good knowledge of MS Excel and CRM software/tools.
Robust organizational, coordination, and follow-up skills.
Ability to manage multiple tasks and maintain accurate records.
A proactive and customer-focused approach.

Experience: Freshers with excellent communication skills are welcome to apply. Candidates with relevant experience in CRM, customer relationship management, sales coordination, or lead management will be preferred.

Preferred Skills:
CRM Management | Lead Management | Customer Relationship Management | Data Management | MS Excel | Client Coordination | Sales Support | Communication Skills

Job Type: Full time
Work Location: In person, New Delhi

Pay: ₹11,096.71 - ₹32,760.38 per month

Work Location: In person

📌 Crm Executive Delhi
🏢 Gallery Silver Scapes
📍 Delhi