IT Assistant

Company: Nada Happiness LLP

Location: Calicut, Kerala

Employment Type: Full-time

About the Company:

Nada Happiness LLP is a Kerala-based business support company providing dedicated back-office support to its group and associated companies. The team supports key business functions including HR, Accounting & Finance, Graphic Design and IT Support.

Role Overview:

We are seeking an experienced IT Assistant to support day-to-day IT operations, including technical support, hardware and software maintenance, network infrastructure, IT assets, security systems, and data backup processes.

Key Responsibilities:
Provide first-level technical support for hardware, software, network, and system issues.
Troubleshoot IT problems and escalate complex issues when required.
Install, configure, update, and maintain computers, printers, networks, and applications.
Perform basic network connectivity and system checks.
Support IT security systems, CCTV, Wi-Fi, and related infrastructure.
Maintain IT asset, software licence, and equipment records.
Assist with data backups and recovery processes.




Maintain records of IT issues, maintenance, and system upgrades.
Coordinate with internal teams to resolve day-to-day IT requirements.
Requirements:
Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
Minimum 4 years of relevant IT support/technical support experience.
Good knowledge of networking, troubleshooting, and hardware/software maintenance.
Working knowledge of Windows and LAN/WAN environments.
Familiarity with ERP/POS systems, CCTV, and basic IT security.
Good problem-solving, communication, and teamwork skills.

What We Offer:
Market-competitive salary based on experience and competency.
Exposure to IT operations in a GCC business environment.
Skilled growth and career development opportunities.
Stable full time position based in Calicut.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
Cell phone reimbursement
Internet reimbursement

Work Location: In person

📌 It Assistant Kozhikode
🏢 NADA HAPPINESS
📍 Kozhikode