Key Responsibilities:
Provide technical support and troubleshooting for SolidWorks.
Conduct product demonstrations, technical presentations, and customer training.
Understand customer requirements and recommend suitable SolidWorks solutions.
Assist customers with installation, activation, configuration, and software-related issues.
Support customers in Part Modeling, Assembly, Drawing, Sheet Metal, and Weldment applications.
Collaborate with the Sales Team during customer meetings, technical discussions, and product demonstrations.
Provide timely post-sales technical support and ensure customer satisfaction.
Prepare training materials, technical documents, and user guides.
Stay updated with the latest SolidWorks features, tools, and technologies.