We are looking for an experienced and agile Jewellery Store Manager to oversee daily store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate should have solid leadership skills, deep knowledge of jewellery products, and the ability to manage teams and store profitability effectively.
Key Responsibilities:
Sales & Revenue Management
Achieve monthly and annual sales targets
Drive upselling and cross-selling of jewellery products
Monitor sales performance and implement improvement strategies
Team Management
Recruit, train, and supervise store staff
Set performance targets and conduct regular evaluations
Motivate team to deliver high-quality customer service
Customer Experience
Ensure premium customer service standards
Handle high-value customers and VIP clients
Resolve customer complaints professionally
Inventory & Stock Control
Manage stock levels, stock audits, and replenishment
Ensure proper handling and security of high-value items
Coordinate with suppliers and warehouse teams
Store Operations & Security
Maintain store hygiene, display standards, and ambiance
Ensure compliance with company policies and security protocols
Prevent theft and shrinkage through monitoring systems
Reporting & Analysis
Prepare daily/weekly/monthly sales reports
Analyze customer trends and buying behavior
Provide insights to improve store performance
Qualifications
Bachelor’s degree in Business Administration / Retail / Any field
Certification in Retail Management (optional but preferred)
Skills Required
Solid sales and negotiation skills
Leadership and team management
Knowledge of gold, diamond, and gemstone jewellery
Customer relationship management
Inventory management
Communication and interpersonal skills
Pay: ₹40,000.00 - ₹55,000.00 per month
Work Location: In person
📌 Jewellery Store Manager Coimbatore
🏢 Learning Spiral
📍 Coimbatore
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