24 Sep
|
Archishtech Solutions (opc)
|
India
24 Sep
Archishtech Solutions (opc)
India
Team Coaching: Train, mentor, and guide customer service representatives to improve performance.
Performance Tracking: Monitor daily metrics like call volume, wait times, and resolution rates.
Handling Escalations: Step in to resolve complex or difficult customer complaints.
Workflow Management: Manage daily schedules, queues, and task assignments.
Cross-Department Collaboration: Work with other teams to fix recurring customer issues
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages:
Provident Fund
Experience:
Team leading : 1 year (Required)
Language:
Hindi (Required)
English (Required)
Work Location: In person
📌 Customer Support Team Leader Kudlu Gate (India)
🏢 Archishtech Solutions (opc)
📍 India