Job Description – F&B; Service

Department: Food & Beverage Service
Designation: F&B; GSA / Senior GSA / Captain
Reports To: F&B; Supervisor / F&B; Manager

Job Purpose

To provide excellent food and beverage service to guests, ensuring guest satisfaction and maintaining the hotel’s service standards.

Key Responsibilities
Welcome and greet guests in a polite and professional manner.
Take food and beverage orders accurately and serve them as per hotel standards.
Set up tables, restaurants, banquet areas, and service stations.
Ensure proper cleanliness and hygiene of the restaurant and service areas.
Explain menu items and assist guests with their selections when required.
Coordinate with the Kitchen and other departments for smooth service.
Check food and beverage presentation before serving.
Attend to guest requests, feedback, and complaints professionally.
Clear and reset tables promptly after service.
Follow all food safety, hygiene, and hotel SOPs.
Maintain proper handling and storage of service equipment.
Assist in banquet functions, meetings, and other F&B; activities as required.




Ensure billing and order details are accurate and coordinate with the Cashier/POS team.
Support the team during busy operations and maintain a positive working environment.
Perform any other duties assigned by the HOD or Supervisor.

Required Skills
Valuable communication and guest-handling skills.
Positive attitude and willingness to learn.
Basic knowledge of food and beverage service.
Positive grooming and personal hygiene.
Ability to work as part of a team.
Ability to work in shifts, weekends, and on holidays.
Basic knowledge of POS systems is an added advantage.

Qualification & Experience
Qualification: 10th / 12th / Diploma / Hotel Management or equivalent.
Experience: Freshers can be considered for GSA positions; relevant hotel experience preferred for Senior GSA/Captain positions.

Pay: ₹12,581.58 - ₹45,764.85 per month

Advantages:
Food provided
Paid sick time
Provident Fund

Work Location: In person

📌 F&b Manager Seshadripuram (India)
🏢 The Fern Residency Bengaluru, Seshadripuram, Series by Marriott
📍 India