About Us:

Viraj Retreat is a 4-star luxury hotel with bar, designed to deliver exceptional hospitality and memorable guest experiences. We are looking for a skilled and customer-focused Front Office Executive to be the face of our brand and ensure every guest receives outstanding service.

Key Responsibilities:
Welcome guests with warmth and professionalism.
Manage check-ins, check-outs, and reservations efficiently.
Handle guest inquiries and resolve issues promptly.
Coordinate with other departments to ensure a seamless guest experience.
Maintain accurate records and reports of daily operations.
Promote hotel services and upsell when appropriate.
Maintain a professional and welcoming front-desk environment.
Assist guests with information regarding hotel facilities, services, and local attractions.

Requirements:
Maximum age: 35 years.
Previous experience in a front office or similar role in the hospitality industry is preferred.
Degree or Diploma in Hospitality / Hotel Management is preferred.
Freshers are also welcome to apply.




Excellent communication and interpersonal skills.
Proficiency in handling reservation systems and hotel software.
Robust organizational and multitasking abilities.
Positive attitude and ability to work in a quick-paced environment.
Fluency in English; additional languages are an advantage.
Qualified appearance and a guest-focused approach.
Willingness to work in shifts, including weekends and holidays.

What We Offer:
A friendly and supportive work environment.
Chance to work in a 4-star luxury hospitality environment.
Be part of the exciting opening journey of a prestigious hotel.
Opportunity to develop your career in the hospitality industry.

If you are passionate about hospitality and ready to be part of our exciting journey, we’d love to hear from you!

Join us in creating unforgettable guest experiences at Viraj Retreat!

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive Kollam
🏢 HOTEL VIRAJ RETREAT
📍 Kollam