24 Sep
|
YOLOTEL
|
Bengaluru
Key Responsibilities
Front Desk Operations: Supervise check-ins, check-outs, room assignments, and guest registrations.
Team Leadership: Hire, train, schedule, and evaluate front desk agents, concierge, and bell staff.
Guest Relations: Greet VIPs, anticipate guest needs, and resolve complaints or billing issues quickly.
Department Coordination: Work closely with housekeeping and maintenance to ensure rooms are ready and requests are met.
Revenue and Reporting: Oversee room inventory, monitor billing accuracy, and track occupancy reports. [1, 2, 3, 4, 5, 6]
Requirements and Skills
Education: Bachelor’s degree in Hospitality Management or a related field preferred.
Experience: Proven work history as a front office agent, supervisor, or assistant manager.
Software Knowledge: Proficiency in Property Management Systems (PMS)
like Opera or automated booking software.
Soft Skills: Solid communication, active problem-solving, and a customer-first attitude.
Flexibility: Availability to work varying shifts, including weekends and holidays
Pay: ₹10,512.24 - ₹49,458.02 per month
Perks:
Cell phone reimbursement
Commuter assistance
Food provided
Leave encashment
Paid sick time
Provident Fund
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Language:
Kannada (Required)
English (Preferred)
Hindi (Preferred)
Work Location: In person
📌 Hotel Manager Bengaluru
🏢 YOLOTEL
📍 Bengaluru