RJ Atlas Jewellery is looking for a Telecalling Executive to handle customer calls, lead follow-ups, customer enquiries, and promote jewellery products and schemes.
Responsibilities
Make outbound calls to existing and potential customers.
Follow up with leads and customer enquiries.
Explain jewellery products, schemes, offers, and services.
Maintain regular customer follow-ups.
Encourage interested customers to visit the showroom.
Handle customer questions and provide proper information.
Maintain daily call and follow-up records.
Update customer responses and lead status.
Coordinate with the sales team when required.
Achieve daily and monthly calling targets.
Maintain qualified communication with customers.
Requirements
Positive communication and customer-handling skills.
Malayalam speaking ability preferred.
Basic English communication is an advantage.
Confident and polite telephone manner.
Basic computer knowledge.
Ability to work with targets.
Previous experience in telecalling, customer service, sales, or jewellery will be an advantage.
Freshers can also apply.
Key Skills
Telecalling | Customer Service | Customer Handling | Sales | Lead Follow-up | Calling | Lead Generation | Jewellery Sales | Communication Skills | Customer Relationship Management
Interested candidates can apply with their updated CV.