Job Description
Senior Qualified Services Engineer | Accops Systems
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nWe are looking for a Senior Qualified Services Engineer to join our team. The ideal candidate should have solid expertise in infrastructure, networking, Windows/Linux environments, virtualization, security technologies, and customer-facing solution implementation.
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nTechnical Skills – Mandatory
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Strong knowledge of Windows Server & Client Operating Systems n
Hands-on experience in Network/System Administration n
Strong understanding of Active Directory, Group Policy Objects (GPO), User Profiling & Remote Desktop Services (RDS) n
Good understanding of Linux OS and fundamentals n
Robust networking knowledge with experience in troubleshooting and monitoring tools such as Wireshark, Process Monitor, Nmap, DebugView , etc.n
Experience in Infrastructure Design n
Hands-on experience in one or more of the following:n
VDI / Desktop Virtualizationn
Application Virtualizationn
Load Balancingn
VPN, Proxy & Firewallsn
Secure Gateway technologiesn




VPN / MFA / IAM / ZTNAn

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nGood to Have
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Cloud management experiencen
Experience working with an OEM/Product company in Support, Implementation, or Pre-Salesn
Scripting knowledge in Bash/Shell and PowerShell n
Knowledge of Accops / Citrix / VMware productsn

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nKey Responsibilities
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Coordinate with customers to design, deploy and roll out Accops solution suites as per the agreed Statement of Work (SoW)n
Manage relationships with internal and external stakeholders n
Drive effective 360-degree communication throughout project executionn
Manage and coordinate SoW changes with customers and Product Engineering teamsn
Drive projects from implementation through rollout and completion , ensuring project objectives and success criteria are achievedn
Manage multiple implementation projects simultaneouslyn
Plan project execution, track progress and ensure timely

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