Job Description
Location: Gurugram, India
nLevel: Senior Manager / Associate Director
nExperience: 10–14 years
nFunction: Human Resources
nTravel: Pan-India, as required
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nWe are looking for an experienced Employee Engagement leader to build and lead a dedicated engagement function for a large, distributed and client-facing workforce.
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nThis is not just an employee engagement program management role. We need someone who can build the function from the ground up, create the operating model, manage engagement teams/SPOCs, work closely with business and delivery leadership, and demonstrate how engagement impacts retention and business outcomes.
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nWhat you will be doing
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Build and lead the Employee Engagement function and operating modeln
Develop and manage a network of Employee Engagement SPOCs/Partners across client accounts and locationsn
Design and drive engagement programs including eNPS, pulse surveys, recognition, well-being and employee connect initiativesn
Partner with Delivery,



HR and business leaders to identify employee concerns and attrition risks earlyn
Build KPIs around engagement, attrition, absenteeism, participation and retentionn
Measure and demonstrate the ROI of employee engagement initiativesn
Present engagement insights and business impact to senior leadershipn
Manage the engagement budget and continuously improve programs based on data and employee feedbackn
Help scale the function across multiple geographies as the organization growsn

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nWhat we are looking for
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10–14 years of progressive HR experiencen
At least 4–5 years in Employee Engagement, HRBP or People Operationsn
Experience within IT Services, Staffing, Consulting, GCC or similar client-facing settingsn
Proven experience building or scaling an engagement function/teamn
Experience managing a distributed workforce or SPOC/Engagement Partner modeln
Robust understanding of employee retention, attrition

📌 Associate Director Gurugram
🏢 BrothersTech
📍 Gurugram