Managing Service Desk : A candidate with Go getter attitude ; having valuable communication and stakeholder management skills.
Product & Process Improvement: Acumen to understand the gaps in process and accordingly coordinate with stakeholders for system/process changes.
Preparing BRD and assisting successful testing & implementation.
Monitoring Servicing TAT.
Ensuring Valuable customer service levels. Coordinating with corporate customers/Brokers for closure of pending requirements.
📌 Associate Manager Bengaluru (India)
🏢 Digit Insurance
📍 India
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