Key Responsibilities Platform Training Configuration
Train users on platform features and capabilities through classroom, online, and one-on-one sessions.
Configure and model user business operations on the platform to align with their requirements.
Create training materials like presentations, documents, and how-to videos.
Platform Adoption Support Support users in integrating the platform into their daily operations.
Monitor platform usage and provide guidance on handling various business scenarios.
Offer cutting-edge workarounds or solutions to resolve user issues.
Feedback Collaboration Gather and provide feedback to Product Managers on functional gaps and business requirements.
Work with cross-functional teams to ensure smooth implementation and user satisfaction.




Ideal Candidate ProfileExperience: Up to 4 years in an application support or SaaS product implementation role.

Skills:
Robust listening and problem-solving abilities.
Effective communication and presentation skills for explaining platform functionalities.
Comfortable conducting hands-on training sessions and creating user-friendly documentation.
Knowledge of B2B, Supply Chain Management/Operations processes.

Traits:
Proactive and accountable with robust follow-through.
Ability to work with remote teams and adapt to shifts or travel requirements.

📌 Implementation Consultant Pune (India)
🏢 Biofuelcircle
📍 India