Role & responsibilities
Responsible for designing and testing of chat conversation scripts, flows, and user journeys based on different bot personas
Develop mock-ups, flows and quick prototypes
Develop and test scalable chatbot solutions leveraging LUIS, Azure cognitive services
Build and manage the LUIS apps(models)
Deliver cognitive capabilities within the conversational interface that solve/augment business issues using leading AI technology frameworks
Optimize the performance of the bots

Preferred candidate profile
8+ years experience
Bachelors/Masters Degree in Computer Science, IT or similar
Experience in C# programming and/or programming languages supported by Microsoft Bot Framework.
Understanding of Chatbot Architecture especially based on Microsoft Bot framework
Experience and understanding of Integration of Microsoft Bot Framework Bots to different channels (Web/Native Apps) and positive understanding of Connector DirectLine Rest APIs




Ability to design, develop and integrate adoptive cards within the conversational bot.
Ability to leverage Microsoft LUIS through MS provided SDKs
Experience in multiple programming languages including python
Positive experience in React JS
Positive to have experience in Azure ML and AI Concepts.
Creative thinking of users conversational journey with a bot.
Thinking of different ways in which a user can speak with a Human or Bot agent
Develop REST/JSON APIs Design code for high scale/availability/resiliency
Experience in QnA Maker
Exposure on Azure Cognitive Services - Vision, text analyser and sentiment analysis
Understanding of Azure Speech Service
Understanding of .NET core, MVC, API, Azure Cosmos DB and Troubleshooting App services.

📌 Chatbot Architect Net/c# + Ms Bot Framework Gurugram (India)
🏢 Air India
📍 India