We are looking for a dedicated Call Center Executive to join our team in Greater Noida. The ideal candidate should have at least 1 year of experience and a minimum education level of 12th pass. This full time position requires working onsite at our office.
Key Responsibilities:
Customer Interaction: Engage with customers through phone calls, addressing their queries and providing accurate information about our services and products.
Issue Resolution: Assist in resolving customer complaints effectively and efficiently, ensuring a positive experience.
Data Entry: Maintain accurate records of customer interactions and transactions in the system to keep track of inquiries and resolutions.
Feedback Collection: Gather customer feedback to help improve services and products, contributing to overall business growth.
Required Skills and Expectations:
Candidates must have excellent communication skills, with the ability to articulate clearly and listen actively.
Robust problem-solving abilities are essential to address customers' needs and concerns effectively. A valuable command of relevant software applications and basic computer literacy is necessary for data entry tasks. Candidates should possess a positive attitude, adaptability, and a willingness to work as part of a team. Punctuality and a commitment to continuous improvement in service quality will be key to success in this role.
Experience
1 Years
No. of Openings
800
Education
12th Pass
Role
Call Center Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Benefits include
Laptop
📌 Call Center Executive Greater Noida (India)
🏢 SK Excellent Store
📍 India
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