Qualifications required:

Must have skills/Project Experience/Certifications:
Minimum of 6+ years of ServiceNow implementation experience in large complex environments is required
Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update sets
Proficient in Agile development and all phases of the Application Development Lifecycle, Experience with software development support tools (e.g. Jira, Rally etc.)
Experience in Enterprise Asset Management (EAM), HAM, SAM, Service Portal, UI Builder, Agentic AI, Virtual Agent
Certified ServiceNow System Administrator (CSA), ServiceNow Developer with hands-on experience with ITSM
Hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom applications) is mandatory
Participate in user story grooming session, elaboration, and design sessions
Review user stories to understand requirements and technical architecture documentation for solution
Develop integrations leveraging point-to-point interfaces,



Web Services (REST / SOAP), file based transfers, etc.
Develop integration design to support functional design including full documentation of methods, data transfers and error checking
Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements
Identify requirement "gaps" to maintain a high degree of quality in the solution build
Provide insight and expertise into the ServiceNow configuration based on previous work experiences and training
Complete the deployment of solutions across sub-production and production settings

Positive to have skills/Project Experience/Certifications:
Provide training for each tools functionality both in person and through using other methods
Enterprise Asset Management (EAM), HAM, SAM, Service Portal, UI Builder, Agentic AI, Virtual Agent

Education

Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent

Locations

Hyderabad, Bengaluru, Chennai, Pune

📌 Servicenow Senior Hyderabad (India)
🏢 Deloitte US-India Offices
📍 India