Experience: 5+ Years

Role: Change Network & Communications Support

Function: Organizational Change Management (OCM)

Location: Pan India

Employment Type: Full-time (5days - Onsite)

Role Overview

We are looking for a Change Network & Communications Support professional to support organizational change and communication activities for a large-scale ERP transformation program.

The role will be responsible for developing and executing structured communication plans, coordinating change champion/agent networks, supporting stakeholder engagement, and tracking communication, engagement, and readiness activities.

The ideal candidate should have strong communication skills, experience in OCM/change management, and the ability to translate complex technology and business transformation information into transparent, practical, and audience-specific communications.

Key Responsibilities

Communication Strategy & Execution

- Develop and execute communication plans aligned with program milestones, deployment waves, and change management objectives.
- Translate complex business, process, and technology changes into clear and actionable communications.
- Create and manage multi-channel communication campaigns for different stakeholder groups.
- Prepare and schedule communications through channels such as email, SharePoint, Microsoft Teams, Viva Engage, and intranet platforms.
- Develop presentations, newsletters, announcements, talking points, and other communication materials.

Change Agent / Champion Network

- Coordinate and support change champion/agent networks across different business functions.
- Maintain change network rosters and engagement activities.




- Prepare pre- and post-meeting communication materials and facilitate change network sessions.
- Ensure change champions are informed and equipped to cascade key messages within their teams.

Stakeholder Engagement & Change Enablement

- Partner with business leaders, HR, SMEs, program teams, implementation partners, and change management teams.
- Develop leader and manager communication materials, including talking points and briefing documents.
- Support stakeholder engagement and change-readiness activities throughout the transformation lifecycle.
- Help impacted teams understand upcoming changes and prepare for new processes, systems, and ways of working.

Engagement & Readiness Tracking

- Track stakeholder participation, engagement, sentiment, and readiness.
- Support engagement and change-readiness reporting and scorecards.
- Identify communication gaps, adoption risks, and readiness concerns and coordinate appropriate follow-up.
- Support reinforcement and sustainment communications around key milestones and deployment waves.

Required Skills & Experience

- 5+ years of experience in communications, corporate communications, marketing communications, business communication, content development, or related areas.
- 2+ years of experience supporting change communication, organizational transformation,



ERP implementation, technology adoption, or large-scale business change programs.
- Strong understanding of Organizational Change Management (OCM) principles, stakeholder engagement, and change communication.
- Experience working with change champion/change agent networks.
- Strong communication and content development skills with the ability to simplify complex information for different audiences.
- Experience designing and executing multi-channel communication campaigns.
- Experience tracking stakeholder engagement, sentiment, and change readiness.
- Strong stakeholder management and collaboration skills across business and technical teams.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, matrixed and geographically distributed environment.

Preferred Experience

- Experience supporting large-scale ERP or enterprise technology transformation programs.
- Exposure to platforms such as SAP, Oracle, Microsoft Dynamics, ServiceNow, or similar enterprise technologies.
- Knowledge of change management frameworks such as Prosci, ADKAR, Kotter, or similar methodologies.
- Experience with Microsoft 365, SharePoint, Microsoft Teams, Viva Engage/Yammer, email campaign tools, presentation tools, and intranet/content management platforms.

What We're Looking For

A proactive and collaborative OCM / Change Communications professional who can work closely with business stakeholders, leadership, HR, program teams, and implementation partners to ensure people are informed, engaged, and prepared throughout the transformation journey.

📌 OCM (Change Network & Communications Support) (India)
🏢 Connexions
📍 India