What You'll Do

- Architect and lead the design of comprehensive observability platforms demonstrating ELK Stack, New Relic, Datadog, Alertsite, and emerging technologies
- Establish observability standards, guidelines, and governance frameworks across the organization
- Mentor and guide junior engineers and platform teams in observability implementation and optimization
- Develop advanced monitoring strategies, custom dashboards, and intelligent alerting frameworks
- Lead multi-functional initiatives to instrument applications and infrastructure for end-to-end visibility
- Optimize observability infrastructure for scalability, cost-efficiency, and performance at enterprise scale
- Present technical insights and recommendations to senior leadership and stakeholders

What We're Looking For

- 8+ years of experience in platform engineering, DevOps, systems engineering, or related roles
- 6+ years of hands-on expertise with enterprise observability platforms (ELK Stack, New Relic, Datadog, Alertsite, or similar)
- Deep understanding of monitoring architectures, logging strategies, metrics collection, distributed tracing, and alerting frameworks
- Solid hands-on experience implementing synthetic monitoring and end-to-end transaction monitoring
- Deep expertise in Application Performance Monitoring (APM) concepts, implementation,



and optimization
- Extensive experience with Real User Monitoring (RUM) and digital/browser/mobile app observability
- Expertise in defining, measuring, and tracking MTTA, MTTR, MTTD, and other incident metrics
- Advanced proficiency in scripting and programming languages (Python, Go, Bash, or similar)
- Extensive experience with cloud platforms (AWS, Azure, or GCP) and multi-cloud environments

Preferred Qualifications

- Experience architecting observability solutions for large-scale, distributed systems
- Expertise with multiple observability platforms and comparative knowledge
- Background in APM (Application Performance Monitoring) and advanced monitoring techniques
- Experience with machine learning-based anomaly detection and intelligent alerting
- Knowledge of Open-Telemetry, or other sophisticated instrumentation technologies
- Familiarity with chaos engineering and resilience testing
- Security and compliance monitoring expertise (SIEM integration, audit logging)
- Published articles, conference talks, or open-source contributions in observability domain
- Relevant certifications (AWS, GCP, Azure, or vendor-specific observability certifications)
- Experience in financial services or enterprise environments

📌 Observability & Sr. Observability Platform Engineer (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru