This job is provided by apna.co Role & responsibilities

Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation. Key Responsibilities

Assist in managing overdue accounts and customer collections

Communicate with customers via phone, email, or other channels to remind them of outstanding payments

Support the collections team in maintaining accurate records of all customer interactions

Collaborate with internal teams to resolve customer disputes and payment issues

Prepare and send customer account statements and reminders

Assist in negotiating repayment terms with customers

Assist in reporting and tracking overdue accounts and collection efforts





Ensure compliance with company policies and legal guidelines related to collections

Provide regular updates and feedback to the supervisor

Requirements

Bachelors degree in any stream (preferably Commerce/Business/Finance-related)

Robust communication skills (written and verbal)

Basic knowledge of MS Office (Excel, Word, Outlook)

Detail-oriented, organized, and able to handle multiple tasks

A proactive and team-oriented approach to work

Ability to handle sensitive customer interactions professionally

Freshers are welcome, prior experience in collections or finance is a plus

Compensation & Benefits

First 6 months: ₹12,500 per month

Post 6 months: ₹18,000 per month

After 1 year: On-role employment with an annual package of ₹3,00,000 (₹3 LPA)

Learning and development opportunities

Minimal fieldwork involved

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