Handle customer interactions across calls, chat, email, and digital channels.
Understand customer needs and provide timely, qualified resolutions.
- CRM Management
Update and maintain customer data, interactions, and follow-ups in the CRM.
Track leads, queries, and customer requests for timely closure.
- AI Fundamentals
Learn and apply basic AI tools and concepts in day-to-day business operations.
Explore AI-based solutions to improve productivity, customer experience, and process efficiency.
About Company: Edubridge is a training and education organization founded by a group of IIM alumni and professors in October 2009. It was established with the vision of bridging the skill gap that currently exists between the youth in semi-urban and rural areas and the skill requirements of corporates.
📌 Customer Service/Customer Support Internship in Gurgaon (Gurugram)
🏢 EDUBRIDGE LEARNING
📍 Gurugram
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