Description : Volody Products Pvt Ltd : Volody is an enterprise software product company helping businesses to digitize their legal contract management processes by providing them with a smart Contract Lifecycle Management Software.Volody is expanding aggressively and looking for a Business Analyst & Customer Success Manager for its Product Delivery division.The candidate should have following experience : - Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.- Leading ongoing reviews of business processes and developing optimization strategies.- Performing requirements analysis.- Documenting and communicating business requirement analysis.- Effectively communicating insights and plans to cross functional team members and management.- Gathering critical information from meetings with various stakeholders and producing practical reports.- Working closely with clients, tech team, and managerial staff.- Providing leadership, training,
coaching, and guidance to junior staff.- Allocating resources and maintaining cost efficiency.- Ensuring solutions meet business needs and requirements.- Getting the user acceptance testing done from clients.- Performing user acceptance testing for internal standard products.- Managing projects, developing project plans, and monitoring performance.- Updating, implementing and maintaining procedures.- Prioritizing initiatives based on business needs and requirements.- Serving as a liaison between stakeholders and users.- Managing competing resources and priorities.- Monitoring deliverables and ensuring timely completion of projects.- Creating project / product road map, communicating it with the client and get it implemented.- Client Support for technical or functional requirements. (ref:hirist.tech)