Company: Dr. Awish Dermacare Pvt. Ltd.
Location: Sarita Vihar, New Delhi
Employment Type: Full time
Job Overview
We are looking for a confident and target-oriented Telecaller / Sales Executive to connect with potential and existing customers, understand their requirements, explain our dermatology and aesthetic services, and convert leads into appointments and sales.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Follow up on leads through calls and WhatsApp.
- Understand customer requirements and recommend relevant services/products.
- Explain treatment/service details, offers, pricing, and appointment procedures.
- Convert leads into appointments and sales.
- Maintain regular follow-ups and update lead status in CRM.
- Achieve assigned daily, weekly, and monthly sales/conversion targets.
- Coordinate with the sales, counselling,
and clinic teams for smooth customer handling.
- Maintain professional communication and a positive customer experience.
Requirements
- 1–3 years of experience in Telecalling, Telesales, Inside Sales, or Customer Relationship Management.
- Experience in Dermatology, Aesthetic, Healthcare, Beauty, or Clinic sales will be preferred.
- Excellent communication and convincing skills.
- Target-oriented and confident personality.
- Good Hindi and English communication skills.
- Basic knowledge of CRM, WhatsApp, and MS Excel/Google Sheets.
- Ability to handle customer objections and follow up consistently.