We are looking for a dedicated and result-oriented Collection Executive to manage fee collections, follow up with students regarding pending payments, and maintain accurate payment records. The candidate should possess robust communication, negotiation, and customer-handling skills.
Key Responsibilities
- Contact students and parents via calls, emails, and WhatsApp regarding pending fee payments.
- Follow up regularly to ensure timely fee collection.
- Maintain accurate records of collections, payments, and outstanding balances.
- Resolve payment-related queries and provide appropriate solutions.
- Coordinate with internal teams to update payment status and records.
- Prepare daily and monthly collection reports.
- Achieve assigned collection targets while maintaining professional communication.
- Ensure compliance with company policies and collection procedures.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in collections, recovery, customer service, or telecalling.
- Strong communication and negotiation skills.
- Basic knowledge of MS Excel and CRM software.
- Ability to work under targets and deadlines.
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off