Duties & Responsibilities

- Handle document attestation, apostille, embassy legalization, and related documentation processes.
- Verify client documents and ensure accuracy and completeness before submission.
- Coordinate with clients for document collection, verification, submission, and delivery.
- Prepare and organize documents as per embassy, government, and authority requirements.
- Track attestation applications and follow up for timely completion.
- Handle domestic and international flight bookings, reservations, cancellations, reissues, and rescheduling.
- Check flight availability, fares, routes, baggage allowances, and applicable airline policies.
- Prepare flight quotations and provide suitable travel options based on client requirements.
- Issue tickets accurately after verifying passenger details, travel dates, passport information, and payment status.
- Handle ticket cancellations, amendments, refunds, and refund follow-ups with airlines or suppliers.
- Coordinate with airlines, GDS platforms, suppliers, and travel partners for ticketing requirements.
- Handle client queries related to both attestation and ticketing services.
- Make regular calls and follow-ups with existing agencies and business partners for repeat business.
- Identify and approach new agencies, travel companies, and potential business partners.
- Generate leads and follow up with prospective clients and agencies to convert enquiries into business.
- Maintain good relationships with existing agencies and develop new agency partnerships.




- Prepare quotations and follow up on pending enquiries, payments, and confirmations.
- Maintain daily lead sheets, sales reports, booking records, follow-up sheets, and other Excel records.
- Monitor pending leads and ensure timely follow-up and closure.
- Coordinate with the sales and operations team to ensure smooth processing of confirmed bookings and documentation.
- Maintain accurate records of tickets, bookings, cancellations, refunds, attestation applications, and client details.
- Ensure proper handling and confidentiality of clients' original documents and personal information.
- Achieve assigned sales, ticketing, and business development targets.
- Provide regular updates and reports to the reporting manager regarding sales, ticketing, and documentation activities.

Requirements & Skills

- 1–2 years of experience in attestation and ticketing.
- Knowledge of attestation, apostille, embassy legalization, and flight ticketing.
- Experience with GDS platforms such as Amadeus, Galileo, or Sabre is preferred.
- Strong sales, communication, negotiation, and follow-up skills.
- Experience in handling existing agencies and developing recent agency partnerships.
- Ability to maintain lead sheets, sales reports, and Excel records.
- Good knowledge of MS Excel and MS Office.
- Target-oriented with good customer-handling and relationship-management skills.
- Good English communication skills.
- Ability to handle multiple tasks with good accuracy and time management.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Attestation & Ticketing Executive (Thrissur)
🏢 Travel Fort Holidays
📍 Thrissur