Job Title: Ticketing Executive (0–1 Year Experience)Key Responsibilities:

- Assist in domestic and international flight ticket bookings
- Support ticket issuance, reissuance, and cancellations under supervision
- Provide basic fare quotations and travel options to customers
- Handle customer inquiries via phone, email, and walk-ins
- Maintain accurate passenger details and booking records
- Coordinate with airlines and senior staff for booking confirmations and changes
- Assist in handling refunds, rescheduling, and cancellations
- Stay updated with basic airline policies and travel guidelines

Customer Service:

- Deliver prompt and qualified support to customers
- Address basic travel-related queries and escalate complex issues
- Build good customer relationships through courteous communication

Operational Support:





- Assist in daily ticketing operations and reporting
- Follow up on pending bookings and customer requests
- Work closely with the operations team for smooth service delivery

Skills & Requirements:

- 0–1 year experience in ticketing/travel industry (freshers with relevant training can apply)
- Basic knowledge of GDS (Amadeus/Galileo/Sabre) is an advantage
- Good communication skills (English & local language preferred)
- Willingness to learn and adapt in a rapid-paced environment
- Basic computer knowledge (MS Office, email handling)

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Ticketing Executive (Thrissur)
🏢 Travel Fort Holidays
📍 Thrissur