Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Gallagher Center of Excellence is seeking to hire a Team Manager for GGB India vertical. As the GGB India vertical, you will be responsible to manage various processes like invoicing & reconciliation of revenue tasks direct clients per IRDAI guidelines. You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving billed and unbilled revenue reconciliation. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in Mumbai and Pune. Exposure to excel and its formula is a definite plus.

How you'll make an impact

Responsibilities:

- Manage & enhance books of accounts, validate ledger entries and perform matching exercise on daily basis.
- Perform regular audits - reconciliations for brokerage and accounts receivable, resolving discrepancies, establish clear guidance for clearance, always ensure compliance per financial standards.
- Create, verify, and issue invoices,



coordinate with clients & insurers for timely payments, and maintain organized invoicing records.
- Suggest and implement improvements to accounting processes for enhanced efficiency and accuracy.
- Collaborate with internal teams, communicate with clients, work with underwriters, and liaise with regulatory bodies to ensure smooth operations and compliance.
- Assist in preparing financial reports, analyze financial data, and support audits with necessary documentation.
- Coordinate closely with brokers to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly.
- Ability to think critically and make sound judgments based on the evidence presented.
- Technical Expertise:Holds Technical Expertise in MS Excel – basic and advanced formula for reporting purpose.
- Critical Thinking:Ability to think critically and make sound judgments based on the evidence presented.
- Process Understanding:Understanding of best practices in business processes and quality assurance.
- Teamwork:Ability to work independently and as part of a team to achieve quality and compliance objectives.
- Continuous Learning:Willingness to continuously learn and develop new skills to enhance audit effectiveness.

About you

Qualifications:

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Preferred Degree: Graduate in Finance/Accounting or Postgraduate with any Specialization.
- Certificate(s)/Special Training:



Insurance Certification will be the additional advantage.

Experience: Minimum 3+ year of experience of Quality Analysis in Insurance domain & reconciliation process.

Knowledge,Skills,Ability:

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Technical Proficiency and Understanding of Insurance service
- Excellent Written and Oral communication skills
- Interpersonal skills
- Ownership and Accountability
- Insurance domain knowledge
- Understanding of best practices in business processes and quality assurance
- Ability to work independently and as part of a team to achieve quality and compliance objectives
- Commitment to maintaining confidentiality and handling sensitive information appropriately
- Willingness to continuously learn and develop new skills to enhance audit effectiveness
- Publish dashboards to suggest the improvement in matched and unmatched revenues

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The prospect to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

📌 Assistant Manager (Mumbai)
🏢 Gallagher
📍 Mumbai