Telesales Executive (India)

25 Sep

i-krab e sol Private

India

25 Sep

i-krab e sol Private

India

Key Responsibilities

- Coaching and Development: Conduct regular one-on-one sessions, listen to live or recorded calls, and provide actionable feedback.
- Performance Management: Track metrics like average handle time, first-call resolution, and customer satisfaction goals.
- Escalation Handling: Take over difficult customer calls or resolve complex complaints that agents cannot fix.
- Reporting: Create performance reports and communicate upper-management goals down to the frontline staff.
- Sales Target: Meeting team target monthly/week/daily.

Pay: ₹12,500.00 - ₹15,000.00 per month

Work Location: In person

📌 Telesales Executive (India)
🏢 i-krab e sol Private
📍 India

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