Senior Technical Consultant

Bengaluru, Karnataka

Job Summary

Sr.No

Skill

Technical Area

Must Have / Good to Have

Acceptance to T&D;

1

AppDynamics Monitoring & Configuration for WMS Manhattan

Application Performance Monitoring (APM), Observability

Must Have – Mandatory experience in WMS Manhattan monitoring setup, agent deployment, APM components

Yes

2

Manhattan WMS Architecture & Transaction Flow Understanding

WMS Manhattan Functional & Technical Architecture

Must Have – Strong understanding of transaction flows, integrations, dependencies

Yes

3

SQL & Performance Diagnostics

Database Monitoring, Performance Tuning

Must Have – Solid SQL, complex query building, troubleshooting

Yes

4

Integration Monitoring & ServiceNow Automation

Integrations (APIs, Queues, Batch Jobs), ITSM Automation

Good to Have – Experience with ServiceNow integration, automated alerting & incident creation

Yes





Key Responsibilities

1. To analyze |define and design technical solution for ERP product’s enhancement and work towards continuous improvement during product implementation and production support stages.
2. To coordinate with technical teams for pending RICEFs and act as a primary point of contact for addressing complex technical issues.
3. To collaborate and interact with the client and other cross functional teams for gaining understanding of the requirements so as to deliver seamless technical solutions.
4. To anchor team meetings ensuring effective communication, collaboration, and coordination within the technical consultant team and the clients.
5. To mentor and train junior consultants, fostering a culture of knowledge sharing and continuous learning within the team.

📌 Senior Technical Consultant (Bengaluru)
🏢 HCLTech
📍 Bengaluru