We are looking for a responsible and organized Ward Secretary to provide administrative and clerical support in the hospital ward and ensure smooth coordination between patients, doctors, nurses, and other departments.
Key Responsibilities
- Handle day-to-day administrative activities of the ward.
- Maintain patient records, files, and other ward documentation.
- Coordinate with doctors, nurses, patients, and their attendants.
- Assist with patient admission, transfer, and discharge procedures.
- Prepare and maintain ward-related reports and registers.
- Coordinate investigations, procedures, and appointments as required.
- Handle telephone calls and provide necessary information to patients and visitors.
- Ensure timely communication of instructions and information to the concerned departments.
- Maintain proper documentation and confidentiality of patient information.
- Coordinate with billing, laboratory, pharmacy, medical records, and other departments.
- Support the nursing and administrative team in routine ward activities.
Requirements
- Any degree or relevant qualification.
- Previous experience in a hospital/healthcare setting is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Good organizational and documentation skills.
- Ability to work in shifts and handle multiple tasks.
- Skilled and courteous attitude towards patients and visitors.