JOB DESCRIPTION – BPO ASSISTANT

Job Role: BPO Assistant
Job Type: Full time
Work Location: Chennai
Work Mode: Office-Based
Shift: Morning Shift
Working Hours: 9:30 AM – 5:30 PM

Job Responsibilities

- Handle day-to-day BPO and customer support activities.
- Respond to customer queries through calls, emails, or other communication channels.
- Assist customers with basic information, requests, and service-related queries.
- Maintain accurate customer records and update information in the system.
- Perform basic data entry and documentation tasks.
- Coordinate with team members to resolve routine customer issues.
- Follow company procedures and service guidelines.
- Complete assigned tasks and daily targets within the given time.
- Maintain professionalism and good communication while interacting with customers.
- Assist with other BPO and customer support duties as required.

Requirements

- Minimum qualification: 12th / Diploma / Any Degree.
- Freshers and experienced candidates can apply.




- Good verbal and written communication skills.
- Basic computer knowledge and typing skills.
- Responsible, punctual, and willing to learn.
- Ability to work well in a team.
- Customer-friendly attitude and problem-solving skills.

Salary & Benefits

Salary: ₹20,000 – ₹25,000 per month
Performance Incentives: Up to ₹5,000
Shift: Morning Shift
Working Hours: 9:30 AM – 5:30 PM
Work Mode: Office-Based

Candidate Profile

We are looking for enthusiastic and responsible candidates who are interested in building a career in BPO and customer support. Freshers are welcome to apply. Training and guidance may be provided to suitable candidates.

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 BPO Associate (India)
🏢 HCS Software Solutions
📍 India