25 Sep
|
GGE Services
|
India
25 Sep
GGE Services
India
Job Summary
We are looking for a dedicated and student-focused Student Mentor to support students throughout their academic journey. The candidate will be responsible for regular student interaction, academic coordination, fee follow-ups, maintaining student records, and ensuring a positive student experience.
Key Responsibilities
- Act as the primary point of contact for assigned students.
- Mentor and guide students regarding academic progress, attendance, assignments, and institutional processes.
- Conduct regular follow-ups with students to understand their academic and personal concerns.
- Coordinate with faculty and academic teams to resolve student-related issues.
- Monitor student attendance, academic performance, and engagement.
- Follow up with students regarding fee payments and pending dues.
- Maintain accurate student records and update data in ERP systems.
- Prepare and maintain reports related to student attendance, fees, academic progress, and engagement.
- Use MS Excel for maintaining student data, reports, trackers, and analysis.
- Assist students with course registration, examinations, certificates, and other academic requirements.
- Communicate important academic and administrative updates to students.
- Identify students who require additional support and coordinate with the relevant departments.
- Support student retention and ensure regular engagement throughout the program.
- Handle student queries professionally through calls, emails, WhatsApp, and in-person communication.
- Perform other academic and administrative responsibilities assigned by the management.
Required Skills & Qualifications
- Bachelor's or Master's degree in any relevant discipline.
- 1–3 years of experience in student mentoring, academic coordination, admissions, education, or student support.
- Excellent communication and interpersonal skills.
- Good knowledge of MS Excel, Word, and Google Workspace.
- Robust follow-up and coordination skills.
- Good organizational and time-management abilities.
- Ability to handle student queries patiently and professionally.
- Comfortable with fee collection and payment follow-ups.
- Experience with ERP/student management systems will be an added advantage.
Location- Yelahanka Bangalore
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Student Mentor (India)
🏢 GGE Services
📍 India