Job Title: Customer Relationship Manager (CRM)

Location: Thalassery

We are looking for a Customer Relationship Manager with a minimum of 6 Years of experience to handle customer interactions, service follow-ups, and satisfaction activities in our organization.

Responsibilities

- Handle customer inquiries and provide timely resolutions.
- Coordinate with the service team to ensure smooth customer service.
- Maintain customer records, service reminders, and follow-up schedules.
- Manage customer feedback and escalate issues when required.
- Ensure high customer satisfaction and retention.
- Communicate service status updates to customers.
- Support service advisors and service managers in daily operations.

Requirements

- Qualification: Any Degree
- Experience: Minimum 6 years in customer service / CRM
- Positive communication and interpersonal skills.
- Basic computer knowledge (MS Office, CRM tools).
- Ability to handle customer complaints professionally.

Interested candidates share your resume at +91-XXXXXXXXXX or [email protected]

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (CRM) (India)
🏢 KVR DREAM VEHICLES
📍 India