Manages walk-in parents and students at the hostel property, conducts property tours, explains facilities, and ensures high walk-in conversion rates.
1. Key Responsibilities
- Attend and assist all walk-in parents and students.
- Conduct hostel tours and highlight features and safety aspects.
- Present pricing, room types, and installment details clearly.
- Coordinate with the call centre and accounts team for follow-up and confirmation.
- Maintain property presentation standards and achieve booking targets.
2. Required Skills & Attributes
- Excellent face-to-face communication and negotiation skills.
- Presentable, confident, and customer-focused.
- Basic CRM and computer literacy.
- Experience in hospitality, front desk, or real estate preferred.
- Professional appearance and punctuality.
■ Qualification & Experience
- Minimum: Graduate in any discipline (Hospitality / Marketing preferred).
- 1–3 years of experience in on-ground sales / front desk / property sales.