- Respond promptly to customer inquiries through live chat.
- Identify and resolve customer issues efficiently and professionally.
- Provide accurate information about products and services.
- Document customer interactions and maintain customer records.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain a positive and skilled demeanor with customers.
- Manage multiple chat conversations simultaneously.
- Follow up with customers to ensure their issues are resolved.
Pay: ₹15,000.00 - ₹19,000.00 per month
Work Location: In person
📌 Customer Support Executive - Chat Process (India)
🏢 Easynxt Technologies
📍 India
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