JOB DESCRIPTION

Training Coordinator – NBFC

Department: Human Resources – Learning & Development
Industry: NBFC / Banking & Financial Services
Location: Irinjalakuda
Reporting To: HR Head

Job Summary

We are looking for a proactive and organized Training Coordinator to support the planning, coordination, execution, and monitoring of employee training and development programs across the organization. The role will coordinate with HR, Regional Teams, Branches, Trainers, and employees to ensure timely and effective delivery of training initiatives.

Key Responsibilities

- Coordinate training programs, workshops, induction programs, and skill-development sessions for employees across branches and regional offices.
- Prepare and maintain the annual/monthly training calendar based on business and employee development requirements.
- Coordinate with internal and external trainers for scheduling and execution of training programs.
- Arrange training venues, virtual meeting links, training materials, attendance, and other logistical requirements.
- Coordinate new employee induction and onboarding training programs.
- Track employee participation, attendance, completion status, and training hours.
- Maintain accurate training records, MIS reports, and employee training databases.
- Collect and analyze training feedback and evaluation reports and prepare improvement recommendations.
- Coordinate product, process, compliance, sales, customer service, and behavioural training programs relevant to the NBFC business.
- Follow up with Regional HRs, Branch Managers, and participants to ensure completion of mandatory training programs.
- Support training needs identification (TNA) by collecting inputs from business and functional teams.
- Prepare periodic Training MIS and management reports, including program-wise participation and completion status.
- Maintain training-related documentation, certificates, assessments, and feedback records.
- Assist in coordinating assessments, quizzes, competency tests,



and certification programs.
- Support digital/online learning initiatives and ensure employees complete assigned e-learning modules within timelines.
- Coordinate with HRMS/LMS teams for updating training records and resolving system-related issues.
- Support the L&D; team in implementing employee development and capability-building initiatives.

Preferred Industry Exposure

Candidates with experience in NBFC, Banking, Gold Loan, Microfinance, Insurance, Financial Services, or other BFSI organizations will be preferred.

Educational Qualification

- Graduate/Postgraduate in any discipline.
- MBA/PGDM in HR, Human Resources, or Learning & Development will be an added advantage.

Experience

- 2–5 years of relevant experience in Training Coordination, Learning & Development, HR, or Training Administration.
- Experience coordinating training programs across multiple branches/locations will be preferred.

Key Skills

- Training coordination and administration
- Excellent communication and interpersonal skills
- Valuable MS Excel and PowerPoint skills
- Training MIS and reporting
- Event and logistics coordination
- Documentation and record management
- Presentation and facilitation skills
- Time management and follow-up skills
- Ability to coordinate with multiple stakeholders
- Knowledge of NBFC/BFSI products and processes is an advantage

Key Performance Indicators (KPIs)

- Training calendar adherence
- Training completion percentage
- Employee participation and attendance
- Training feedback scores
- Timely submission of Training MIS
- Mandatory training compliance
- Training documentation accuracy
- Timely coordination and closure of training activities

Preferred Candidate Profile

The ideal candidate should be well-organized, proactive, detail-oriented, and comfortable coordinating with employees and business teams across multiple locations. The candidate should have a strong interest in employee development and the ability to manage multiple training activities within defined timelines.

Pay: From ₹22,000.00 per month

Work Location: In person

📌 Training Coordinator (Irinjalakuda)
🏢 ICL Fincorp
📍 Irinjalakuda