Job Description: Relationship Executive

Company: Konstruct & Live
Location: Dehradun, Uttarakhand
Position: Relationship Executive
Employment Type: Full-time

About the Role

Konstruct & Live is looking for a confident, customer-focused Relationship Executive to manage client interactions, build strong relationships, coordinate follow-ups, and ensure a smooth customer experience throughout the engagement process.

The ideal candidate should have strong communication and interpersonal skills, be comfortable interacting with prospective and existing clients, and be able to coordinate effectively with internal teams.

Key Responsibilities

- Handle incoming customer inquiries and leads through calls, WhatsApp, email, and other communication channels.
- Understand client requirements and provide relevant information about the company’s products and services.
- Build and maintain solid relationships with prospective and existing clients.
- Conduct regular follow-ups with leads and customers to move opportunities forward.
- Schedule client meetings, consultations, site visits, or presentations as required.
- Coordinate with sales, design, operations, and other internal teams to ensure timely communication and service delivery.
- Maintain accurate records of leads, follow-ups, meetings, and customer interactions in CRM systems or tracking sheets.
- Address customer queries professionally and ensure timely resolution or escalation.
- Follow up on proposals, quotations, documentation, payments, and other client-related requirements.
- Support the team in achieving monthly lead conversion, customer engagement, and relationship-management targets.
- Collect customer feedback and help improve the overall client experience.
- Maintain professional and consistent communication with clients throughout the customer journey.

Candidate Requirements

- Graduate in any discipline.




- 0–3 years of experience in customer relationship management, sales coordination, business development, customer service, or a similar client-facing role.
- Freshers with strong communication and interpersonal skills may also be considered.
- Good verbal and written communication skills in English and Hindi.
- Strong follow-up and relationship-building abilities.
- Comfortable speaking with customers over phone and in person.
- Good organizational and coordination skills.
- Working knowledge of MS Office, Google Sheets, WhatsApp Business, CRM tools, or similar platforms would be preferred.
- Ability to manage multiple client conversations and follow-ups simultaneously.
- Professional, positive, and customer-oriented approach.

Preferred Skills

- Experience in a customer-facing, sales, real estate, interiors, architecture, construction, lifestyle, or service-based business would be an advantage.
- Basic understanding of lead management and sales funnels.
- Strong negotiation and problem-solving skills.
- Ability to work independently while coordinating effectively with a team.

Key Performance Indicators

Performance may be assessed on:

- Lead response and follow-up effectiveness
- Client meeting/site visit coordination
- Lead-to-customer conversion support
- Customer engagement and satisfaction
- CRM/data accuracy
- Timeliness of follow-ups
- Coordination with internal teams

What We Are Looking For

We are looking for someone who is:

- Confident and approachable
- Excellent at building relationships
- Persistent with follow-ups without being overly aggressive
- Organized and responsible
- Customer-focused
- Comfortable working in a target-oriented environment

Work Location: Dehradun, Uttarakhand
Job Type: Full-time

Interested candidates can apply by sharing their updated resume along with their current salary, expected salary, and notice period.

Pay: ₹13,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Relationship Executive (India)
🏢 KONSTRUCT AND LIVE TECHNOLOGIES
📍 India