Responsibilities:

- Stay with the doctor during hospital/clinic hours and assist in day-to-day patient coordination.
- Assist the doctor in managing the patient flow and appointments.
- Support the doctor in converting interested patients into appropriate treatment/procedure consultations.
- Explain the next steps of the treatment process as instructed by the doctor.
- Attend incoming patient calls and respond to patient queries.
- Schedule and manage doctor appointments.
- Make follow-up calls to patients after consultation/treatment.
- Identify patients who are satisfied with their treatment and coordinate forpatient testimonials/feedback videos.
- Take short patient video bytes/interviews with proper consent.
- Coordinate with the digital/media team for patient stories, testimonials and awareness content.

Required Skills:

- Graduation with good communication skills.
- Experience in hospital, clinic, healthcare, receptionist, patient coordinator, telecalling or customer relationship roles will be an advantage.
- Freshers with valuable communication and confidence may also be considered.
- Basic Knowledge of MS Excel, Word, Office

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Patient Coordinator (India)
🏢 Aiveer Lifescience
📍 India