- Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
- Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
- Obtaining and entering new patient demographics
- Reviewing all forms for accuracy and completion according to Center policies prior to accepting
- Other general responsibilities of a Receptionist at a Hospital
- Grooming standards of the centre to be followed
- Billing for the patients and closure of account on daily basis before leaving
- Escorting patients and attendants




- Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
- Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
- Appointment booking and follow ups for OPD patients.
- Rescheduling of the OPD appointments

Daily reports sending it to all concern department

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Versatile schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Tambaram)
🏢 Nova IVF Fertility a Unit of Rhea Healthcare
📍 Tambaram