About Punya NGO
Punya NGO is a social organization working towards cow welfare and meaningful social initiatives. We are looking for a confident and compassionate Telecaller who can communicate with people professionally, explain our initiatives, and maintain positive relationships with supporters and interested individuals.
Job Responsibilities
- Make outbound calls to individuals, supporters, and prospective contacts.
- Explain Punya NGO's initiatives, activities, and ongoing programs clearly.
- Respond to queries received through phone calls and other communication channels.
- Follow up with interested individuals and maintain regular communication.
- Maintain accurate records of calls, conversations, and follow-ups.
- Share relevant information about NGO activities, volunteering opportunities, and support programs.
- Coordinate with the NGO team regarding follow-ups and interested contacts.
- Maintain a polite, respectful, and professional tone during every interaction.
- Meet assigned daily or weekly calling and follow-up targets.
- Provide regular updates to the reporting manager.
Requirements
- Good communication skills in Hindi and/or English.
- Comfortable speaking with people over the phone.
- Basic computer knowledge and ability to maintain records.
- Good listening and interpersonal skills.
- Positive, patient, and professional attitude.
- Previous telecalling, customer support, fundraising, or NGO experience is an advantage but not mandatory.
- Freshers with good communication skills are welcome to apply.
What We Offer
- Opportunity to work with a social-impact organization.
- Supportive and professional work workplace.
- Opportunity to contribute to meaningful community initiatives.
- Training and guidance for suitable candidates.
Job Type: Full-time / Part-time
Experience: Freshers and experienced candidates can apply