Key Responsibilities:-

- Contact prospective customers through outbound calls using company-provided data.
- Follow up with existing inquiries and maintain regular communication with prospective clients.
- Introduce the company's fire safety products and solar energy solutions in a clear and professional manner.
- Understand customer requirements and identify potential business opportunities.
- Collect basic information related to customer needs, project requirements, and service interests.
- Determine whether the inquiry is suitable for further discussion with the technical or sales team.
- Coordinate and schedule meetings, site visits, or virtual consultations for the field sales and engineering teams.
- Confirm appointments and ensure customers receive the necessary information before the meeting.
- Record customer interactions, follow-up activities, and appointment details in the company's CRM system.
- Maintain accurate customer records and update lead status regularly.
- Conduct timely follow-up calls to maintain engagement with prospective customers.
- Communicate with customers through phone, email, or WhatsApp (as per company guidelines).
- Achieve agreed-upon activity and appointment goals.
- Work closely with the sales, engineering, and customer support teams to ensure a smooth customer experience.




- Share customer feedback and market insights with the reporting manager.

Required Qualifications

- 6 months of experience in Telecalling, Inside Sales, or Business Development.
- Experience in Solar, Electrical, Manufacturing, Fire Safety, Construction, Real Estate, or other B2B industries will be an advantage.

Education

- Higher Secondary (12th Pass) or Bachelor's Degree in any discipline.

Skills

- Excellent verbal communication and interpersonal skills.
- Strong listening and customer handling abilities.
- Basic negotiation and follow-up skills.
- Positive organizational and time management skills.

Language Requirements

- Good communication skills in English and the regional/local language.

Preferred Candidates

- Experience in appointment scheduling or lead generation.
- Comfortable making outbound calls and interacting with new customers.
- Interest in renewable energy, electrical solutions, or fire safety products.

Benefits

- Competitive salary and performance-based incentives.
- Professional training and career growth opportunities.
- Supportive and collaborative work environment.
- Opportunity to work with growing businesses in the renewable energy and fire safety sectors.

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Telecaller/Inside Sales Executive (Burdwan)
🏢 Bharat Engineering And Services Private
📍 Burdwan