Credit Controller – Office Job Summary We are looking for a Credit Controller who will be responsible for monitoring outstanding payments, following up with customers for timely collections, maintaining receivable records, and coordinating with the sales and accounts teams. Key Responsibilities - Monitor customer outstanding balances and payment due dates. - Regularly follow up with clients for pending and overdue payments through calls, WhatsApp, and emails. - Maintain and update the Accounts Receivable / Debtors Ageing Report. - Coordinate with customers regarding invoices, payment status, deductions, and outstanding queries. - Ensure timely collection of payments as per agreed credit terms. - Communicate professionally with clients and maintain good business relationships. - Coordinate with the Accounts, Sales, and Project teams to resolve billing and payment-related issues. - Prepare daily/weekly collection and outstanding payment reports for management. - Track PDCs, payment commitments, retention amounts, and disputed invoices, where applicable. - Escalate long-pending or problematic accounts to management.
- Maintain proper records of all payment follow-ups and customer commitments. Requirements - 1–4 years of experience in Credit Control, Accounts Receivable, Collection, or related roles. - Good communication and convincing skills. - Confident in speaking with customers and following up for payments. - Good knowledge of MS Excel and basic accounting. - Ability to maintain follow-up records and work systematically. - Strong interpersonal skills and professional attitude. - Candidate should be persistent but polite while handling payment follow-ups. - Knowledge of Tally/ERP/accounting software will be an advantage. Preferred Skills Communication | Payment Follow-up | Collection | Excel | Debtors Ageing | Negotiation | Customer Relationship | Accounts Receivable Job Type: Full time Department: Accounts / Finance Experience: 1–4 years