Job Responsibilities

- Handle customer queries and provide support through chat.
- Respond to customer concerns promptly and professionally.
- Understand customer requirements and provide appropriate solutions.
- Maintain accurate records of customer interactions and queries.
- Ensure a high level of customer satisfaction.
- Escalate unresolved issues to the concerned team when required.
- Follow company processes and maintain service quality standards.

Requirements

- Minimum 1 year of relevant experience in a Chat Process.
- Excellent written and verbal communication skills.
- Fluency in English, Hindi – all 2 languages are mandatory
- Good typing speed and accuracy.
- Solid customer-handling and problem-solving skills.
- Ability to handle multiple customer conversations efficiently.
- Good interpersonal skills and a customer-focused approach.
- Immediate joiners preferred.

Pay: ₹12,000.00 - ₹17,000.00 per month

Work Location: In person

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

- Commuter assistance
- Flexible schedule

Work Location: In person

📌 Chat Support Executive (India)
🏢 Proclivity Digitech
📍 India