Choira MusicTech is a fast-growing MusicTech startup building technology at the intersection of Music, AI, and Digital Media. Our vision is to create a connected ecosystem for musicians, creators, and studios through cutting-edge technology and AI-powered products.
We are looking for a friendly, enthusiastic, and customer-focused Customer Support Intern to join our growing team and help us deliver a smooth experience to our users.
About the Role:
As a Customer Support Intern, you’ll interact with users, understand their concerns, help resolve queries, and ensure they have a positive experience while using Choira’s products and services.
What You’ll Do:
- Respond to customer queries through chat, email, WhatsApp, calls, and other support channels.
- Understand customer concerns and provide accurate and helpful solutions.
- Assist users with product-related questions, account issues, bookings, and general queries.
- Follow up with customers to ensure their concerns are resolved.
- Escalate technical or complex issues to the relevant team when required.
- Maintain records of customer queries, feedback, and resolutions.
- Collect customer feedback and share common issues or suggestions with the team.
- Support the team in improving the overall customer experience.
- Learn and stay updated about Choira’s products and services.
Pay: ₹5,000.00 per month
Work Location: In person
📌 Customer Support Intern (India)
🏢 Choira MusicTech
📍 India
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