HR Manager – HoReCa Field SalesJob Overview

We are seeking an experienced and dynamic HR Manager to manage the complete Human Resource function for our HoReCa Field Sales Team at Omni Ayurveda.

The HR Manager will be responsible for manpower planning, recruitment, onboarding, attendance management, employee engagement, performance coordination, retention, field-force HR operations, and employee grievance management.

The ideal candidate should have experience managing HR for Field Sales, FMCG, Pharma, Healthcare, HoReCa, Distribution, or other sales-driven organizations, with the ability to manage a geographically distributed sales workforce.

Key ResponsibilitiesRecruitment & Manpower Planning

- Manage end-to-end recruitment for Field Sales Executives, Sales Officers, Area Sales Managers and other sales positions.
- Understand manpower requirements from the Sales and Business teams.
- Build and maintain a recruitment pipeline for field sales positions.
- Coordinate interviews, selection, documentation and joining formalities.

Field Sales HR Operations

- Manage HR operations for employees working across different territories and locations.
- Maintain accurate employee records and deployment information.
- Coordinate with Sales Managers regarding manpower, attendance and employee-related matters.
- Ensure field employees understand company policies, reporting procedures and HR guidelines.

Attendance & Leave Management

- Monitor attendance, leave and field employee availability.
- Coordinate with reporting managers regarding absenteeism and irregular attendance.
- Maintain accurate attendance and employee status records.

Employee Engagement & Retention

- Maintain regular communication with field employees.
- Identify employee concerns and coordinate timely resolution.
- Conduct employee engagement initiatives for the sales workforce.
- Monitor attrition and identify recurring reasons for employee exits.

Performance Coordination

- Coordinate with Sales Managers regarding employee performance.
- Facilitate performance review processes.




- Identify employees requiring additional training, support or development.
- Maintain performance-related HR records.

Employee Grievance Management

- Handle employee concerns and grievances professionally.
- Coordinate with Sales Management to resolve workplace issues.
- Maintain confidentiality while handling sensitive employee matters.

Training & Development

- Coordinate induction and onboarding programs for new field sales employees.
- Support product, process and organizational training initiatives.
- Identify recurring skill gaps and coordinate appropriate training programs.

Exit & Attrition Management

- Manage resignation and exit formalities.
- Conduct exit interviews with departing employees.
- Analyse attrition trends and share observations with management.
- Recommend process improvements to improve employee retention.

HR MIS & Reporting

- Maintain updated employee and manpower databases.
- Prepare HR reports covering:
- Recruitment
- Joining
- Attendance
- Attrition
- Employee status
- Manpower requirements
- Field-force deployment
- Provide accurate HR information to management and business teams.

Key Result Areas (KRA)1. Recruitment & Manpower

- Timely fulfilment of approved manpower requirements.
- Maintain an active candidate pipeline for field sales positions.
- Ensure smooth coordination from interview to joining.

2. Employee Onboarding

- Complete joining documentation and induction.
- Ensure new employees are properly introduced to company policies, reporting structure and job responsibilities.

3. Field Workforce Management

- Maintain accurate employee deployment and location records.




- Coordinate with Sales Managers regarding employee availability and workforce requirements.

4. Attendance & Discipline

- Maintain accurate attendance and leave records.
- Address absenteeism and attendance-related concerns in coordination with reporting managers.

5. Employee Engagement & Retention

- Maintain regular employee communication.
- Identify employee concerns and support timely resolution.
- Conduct exit interviews and analyse attrition reasons.

6. Performance Coordination

- Coordinate performance review activities with Sales Managers.
- Track employees requiring performance improvement or additional support.

7. HR Reporting

- Maintain accurate HR MIS and employee records.
- Provide regular manpower and HR reports to management.

8. HR Policy Implementation

- Communicate and implement company HR policies across the field sales team.
- Ensure employees understand organizational processes and workplace expectations.

Ideal Candidate

- Experience: 3–6 years in HR.
- Experience in Field Sales / FMCG / Pharma / Healthcare / HoReCa / Distribution organizations preferred.
- Strong experience in recruitment and managing sales workforce.
- Good understanding of field employee HR operations.
- Strong communication and interpersonal skills.
- Good employee grievance-handling and counselling skills.
- Strong coordination skills with Sales Managers and Business Heads.
- Good knowledge of MS Excel / Google Sheets and HR systems.
- Willingness to coordinate with employees and managers across multiple locations.
- Ability to work in a fast-paced, target-driven organization.

Reporting

Department: Human Resources
Process: HoReCa Field Sales
Reports To: Management / Business Head
Industry: Ayurveda / Healthcare / FMCG
Experience: 3–6 Years

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹55,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 HR Manager – HoReCa Field Sales (India)
🏢 Omni Ayurveda
📍 India