Location: Mumbai
Job Type: Full-Time
Department: Brand Experience / Business Development
Work Mode: Travelling / On-Site

About the Role

We are looking for a confident, well-presented and customer-oriented Beverage Experience Executive to represent our innovative beverage concepts at premium cafés, restaurants, bars and lifestyle establishments.

The selected candidate will travel between different partner locations. Typically, the executive will be stationed at one café, restaurant or bar for approximately one week before moving to another assigned location.

The primary responsibility will be to operate and demonstrate our Non-Alcoholic Beer Machine and Wellness Drink Machine, explain the concept and product to customers, and create an engaging and premium beverage experience.

This is a highly interactive role involving customer engagement, product demonstration, education and brand representation.

Key Responsibilities1. Product Demonstration

- Operate the Non-Alcoholic Beer Machine and Wellness Drink Machine at assigned locations.
- Demonstrate the complete process and functionality of the machines.
- Explain how the machines work and answer customer questions.
- Explain the key features, benefits and concept behind the products.
- Ensure that the machines are operated properly and maintained during working hours.

2. Customer Experience

- Interact with customers at cafés, restaurants and bars.
- Introduce customers to the beverage concept in a friendly and professional manner.
- Explain the products and their experience clearly.
- Conduct product demonstrations and,



where applicable, facilitate tastings according to company guidelines.
- Answer customer queries and collect feedback.
- Create a premium and memorable brand experience.

3. Partner Location Management

- Coordinate with café, restaurant and bar management at assigned locations.
- Maintain a professional relationship with the staff and management of each establishment.
- Understand the requirements and operational guidelines of each location.
- Ensure the product demonstration area remains clean, organized and presentable.
- Follow the schedule provided by the company and relocate to the next assigned location as required.

4. Brand Representation

- Act as the face of the brand at partner establishments.
- Maintain professional grooming, communication and behaviour.
- Present the brand and products accurately and professionally.
- Ensure that all information communicated to customers is aligned with company-approved product information.
- Build positive awareness and interest around the beverage concept.

5. Business Development Support

- Identify customers or establishments showing interest in the products.
- Generate potential leads for the company's sales/business development team.




- Introduce the concept to café, restaurant and bar owners/managers when appropriate.
- Support the team in identifying new potential partner locations.
- Share customer and partner feedback with the management team.

6. Reporting

- Maintain daily activity reports.
- Record customer interactions, demonstrations and relevant feedback.
- Report product or machine-related issues immediately.
- Submit regular updates regarding the performance and response at each location.
- Maintain records of leads generated from assigned establishments.

Preferred Qualification

- B.Sc. in Microbiology – Preferred
- Candidates with a degree in Life Sciences, Biotechnology, Food Science, Nutrition, Hospitality or related fields may also be considered.
- Freshers are welcome to apply if they have strong communication and interpersonal skills.
- Candidates with experience in hospitality, customer experience, product demonstration, sales or FMCG will be an advantage.

Skills Required

- Excellent communication skills
- Strong interpersonal skills
- Confident personality
- Good product presentation skills
- Ability to explain technical concepts in easy language
- Customer-handling skills
- Professional grooming and etiquette
- Ability to work independently
- Good observation and reporting skills
- Willingness to travel frequently
- Comfortable interacting with customers, café owners and hospitality staff

Travel Requirement

This is a travelling field role.

Work Location: In person

📌 Beverage experience executive (India)
🏢 HouseIt
📍 India