Patient & Provider Communication: Handling inbound and outbound calls for appointment scheduling, re-scheduling, cancellations, same, patient concerns.
Information & Inquiry Management: Providing information on healthcare services, understanding insurance policies, and interpreting Explanation of Advantages (EOB).
Data & Documentation: Accurately documenting calls, managing data reports, and ensuring all information is entered correctly into systems.
Quality & Compliance: Adhering to strict quality standards and maintaining the confidentiality of patient information.
Compliance: Adhering to industry regulations, HIPAA regulations, and staying updated on coding and billing practices.
Shift Timing: Willingness to work continuous night shifts to align with U.S. time zones.
Contact Person - +91-XXXXXXXXXX/(phone hidden)
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Patient Communication [Night shift] (India)
🏢 Healthcell Services
📍 India
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