- Supervise and coordinate daily housekeeping operations.
- Allocate duties and prepare duty rosters for the housekeeping team.
- Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and hygiene standards.
- Ensure timely cleaning and readiness of rooms for guest check-in.
- Monitor linen, uniforms, cleaning supplies, and housekeeping inventory.
- Coordinate with Front Office, Maintenance, and other departments for smooth operations.
- Handle guest requests and housekeeping-related complaints promptly.
- Train, guide, and monitor housekeeping staff on grooming, cleaning standards, and SOPs.
- Maintain housekeeping records,
checklists, and daily reports.
- Ensure proper use of cleaning chemicals, equipment, and safety procedures.
Requirements
- Experience in Housekeeping, preferably in the hotel or hospitality industry.
- Positive knowledge of housekeeping standards, cleaning procedures, and room inspection.
- Strong leadership and team management skills.
- Good communication and problem-solving abilities.
- Basic knowledge of inventory and housekeeping reports.