25 Sep
|
Global eBrand
|
India
25 Sep
Global eBrand
India
Ecommerce Order Processing Associate
Job Type: Full time
Location: Remote / Work From Home
Experience: 1-2 yrs
Salary Range: 15k-18k per month
Timings: 6:30pm to 3:30am(Night Shift)
About the Role
We are looking for an Ecommerce Order Processing Associate to support our day-to-day online order processing activities.
This is a process-oriented and execution-focused role. The primary responsibility will be to place and process orders through e-commerce platforms such as Amazon, SHEIN, and other online shopping websites based on information and instructions provided by the team.
The role involves accurately entering customer and order information, checking product details, placing orders, and updating order and tracking information in Google Sheets or internal systems.
Prior procurement experience is not required.
Key Responsibilities
- Place customer orders on Amazon, SHEIN, and other e-commerce websites based on provided instructions.
- Search for and select the correct products according to the given product details.
- Enter customer names, shipping addresses, product details, quantities, and other required information accurately.
- Verify the product, size, quantity, price, shipping address, and delivery details before placing each order.
- Process multiple orders within the required timeframe while maintaining accuracy.
- Check order confirmations to ensure the correct information has been entered.
- Update order details, order status, and tracking information in Google Sheets or internal systems.
- Monitor orders for issues such as unavailable products, price changes, incorrect product information, or shipping restrictions.
- Report order-related issues to the concerned team member promptly.
- Follow established SOPs, instructions, and order-processing procedures.
- Perform repetitive order-processing and data-entry tasks with consistency and attention to detail.
Requirements
- 1–2 years of experience in e-commerce order processing, online ordering, data entry, or a similar process-oriented role.
- Familiarity with Amazon and SHEIN or similar e-commerce platforms.
- Comfortable placing online orders independently by following provided instructions.
- Basic knowledge of Google Sheets / Excel.
- Good computer and internet skills.
- Ability to accurately copy and paste customer, product, and shipping information.
- Valuable attention to detail and accuracy.
- Ability to handle repetitive tasks consistently.
- Ability to follow step-by-step instructions and standard operating procedures.
- Good written English communication skills.
- Reliable internet connection.
- Personal laptop/computer suitable for remote work.
Who Can Apply?
- Candidates with experience in e-commerce order processing
- Candidates with online shopping/order placement experience
- Candidates familiar with Amazon, SHEIN, or similar e-commerce platforms
Prior procurement experience is not required.
What We Are Looking For
This is a straightforward execution-focused role. We are looking for someone who is:
- Accurate and detail-oriented
- Comfortable with repetitive tasks
- Careful when entering customer and order information
- Quick at following instructions
- Comfortable using Amazon, SHEIN, and other online shopping websites
- Comfortable working with Google Sheets/Excel
- Reliable and consistent
- Able to process multiple orders within deadlines
- Comfortable working independently in a remote environment
Work Schedule
Shift: 6:30 PM to 3:30 AM IST
Work Mode: Remote / Work From Home
Pay: ₹15,000.00 - ₹18,000.00 per month
Application Question(s):
- Do you have experience with placing or processing online orders. Which e-commerce platforms have you worked with?
- How comfortable are you using Amazon to search for a specific product and place an order based on given instructions? Please describe your experience.
- Have you used SHEIN or similar international e-commerce websites for placing or processing orders? If not, which other platforms have you used?
- Approximately how many orders have you processed in a typical working day?
- Which e-commerce platforms have you used for placing orders professionally?
Amazon / SHEIN / Flipkart / Shopify / Other
- How many years of experience do you have using Google Sheets or Excel?
- How many years of experience do you have in e-commerce order processing?
- Are you comfortable working in night shift?
- Do you have your own laptop/computer and a reliable internet connection for remote work?
Work Location: Remote
📌 Ecommerce Order Processing Associate (India)
🏢 Global eBrand
📍 India